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Twitter's pared-down staff struggles with misinformation

Twitter is struggling to respond to political misinformation and other harmful posts on the social media platform after Elon Musk fired roughly half of its workforce just days before the U.S. midterm elections, according to employees who survived the cuts and an outside voting rights group

By MATT O'BRIEN and DAVID KLEPPER
Published - Nov 07, 2022, 06:30 PM ET
Last Updated - Jun 23, 2023, 06:36 PM EDT

Twitter is struggling to respond to political misinformation and other harmful posts on the social media platform after Elon Musk fired roughly half of its workforce just days before the U.S. midterm elections, according to employees who survived the cuts and an outside voting rights group.

But in preparation for the layoffs, employees said the company also sharply reduced how many employees can look into a specific account's digital history and behavior — a practice necessary to investigate if it’s been used maliciously and take action to suspend it. The company said it froze access to those tools to reduce “insider risk” at a time of transition.

The developments are causing concern as the U.S. midterm elections culminate on Tuesday. Though millions of Americans have already cast early and absentee ballots, millions more are expected to go to the polls to cast in-person votes. Election watchers fear the platform may not be equipped to handle hate speech, misinformation that could impact voter safety and security, and actors seeking to cast doubt on the legitimate winners of elections around the country.

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