Microshare Becomes Exclusive North America Reseller of Skiply Customer Feedback Devices
Microshare creates data where none existed before, enabling a full spectrum view into the performance, value, safety and sustainability of real estate assets. Our EverSmart suite of Smart Building solutions are deployed at scale around the world to drive cost savings, efficiency gains and labor savings in our clients’ operations, even as they produce valuable insights for sustainability and ESG programs. Philadelphia-based Microshare is a leader in LoRaWAN applications and a proud member of the LoRa Alliance
PHILADELPHIA and AIX-LES-BAINS, France, Nov. 15, 2022 (GLOBE NEWSWIRE) -- Microshare, a leading Smart Building technology and sustainability data firm, has become the exclusive North America reseller of devices by Skiply, a specialist manufacturer of customer experience sensing devices, the companies announced today.
Skiply, based in Aix-Les-Bains, France, makes Internet of Things (IoT) devices for collecting anonymous, real-time customer feedback and requesting service assistance. Its connected survey terminals – compact boxes that operate on wireless networks – make it possible to instantly gather satisfaction data or address a service need in commercial spaces, such as offices, restaurants, stores and public washrooms. Its alert systems, which are integrated into several Microshare products, can be configured to notify dedicated sales or maintenance teams when problems are reported or the level of satisfaction deteriorates, improving service quality and customer loyalty.
Philadelphia-based Microshare uses Skiply’s feedback panels as part of its data-driven cleaning solutions, EverSmart Washroom and EverSmart Clean. Customers push a button on the wall-mounted terminals to request service or out-of-stock supplies, such as soap and paper products. These devices are deployed in hundreds of office buildings, hospitals, nursing homes, universities, and sports & entertainment venues across North America and Europe.
“Our strategy as an IoT integrator has always been to have deep relationships with a small number of top-flight suppliers,” said Ron Rock, CEO and co-founder of Microshare. “We are doubling down on Skiply because their products are absolutely world-class – highly customizable, antibacterial and sturdy. By selling more of them, both directly and through Microshare resellers like Aramark, Comcast and CBRE, we will not only gain a greater understanding of this technology, but also will be able to pass along cost savings to our customers by buying in larger quantities.”
