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Ukrainian engineers scramble to keep mobile phones working

An army of engineers from Ukraine’s phone companies has mobilized to help the public and policymakers stay in touch during repeated Russian missile and drone strikes

By VASILISA STEPANENKO and JAMEY KEATEN
Published - Dec 02, 2022, 02:13 AM ET
Last Updated - Jun 23, 2023, 08:55 AM EDT

KYIV, Ukraine (AP) — With Ukraine scrambling to keep communication lines open during the war, an army of engineers from the country’s phone companies has mobilized to help the public and policymakers stay in touch during repeated Russian missile and drone strikes.

The engineers, who typically go unseen and unsung in peacetime, often work around the clock to maintain or restore phone service, sometimes braving minefields to do so. After Russian strikes took out the electricity that cellphone towers usually run on, they revved up generators to keep the towers on.

“I know our guys — my colleagues — are very exhausted, but they’re motivated by the fact that we are doing an important thing,” Yuriy Dugnist, an engineer with Ukrainian telecommunications company Kyivstar, said after crunching through a half-foot (15 centimeters) of fresh snow to reach a fenced-in mobile phone tower on the western fringe of Kyiv, the capital.

Dugrist and his co-workers offered a glimpse of their new daily routines, which involve using an app on their own phones to monitor which of the scores of phone towers in the capital area were receiving electricity, either during breaks from the controlled blackouts being used to conserve energy or from the generators that kick in to provide backup power.

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