Dish Network still reeling from week-old ransomware attack
The TV provider Dish Network continues to recover from a ransomware attack it said disrupted operations, internet sites and call centers
BOSTON (AP) — The TV provider Dish Network continued to recover Wednesday from a ransomware attack last week that it said disrupted operations, internet sites and call centers. It said unspecified data was stolen and it was investigating whether that included the personal information of customers.
“We are experiencing a system issue that our teams are working hard to resolve,” said a message on Dish's main page. A separate notice to customers said many were “having trouble reaching our service desks, accessing their accounts, and making payments.” Dish TV was up and running, it added.
As with many victims of ransomware, Dish did not immediately acknowledge the outage's cause when announcing it on a Feb. 23 earnings call. Instead, it did so in a filing with the Securities and Exchange Commission on Tuesday.
The Colorado-based company's stock price has fallen 20% since it first reported the incident.