NYC transit agency ends Twitter alerts, says it's unreliable

New York City’s Metropolitan Transit Agency, which for 13 years has provided real-time information on service outages, delays and other important transit updates for its 1.3 million followers, will no longer do so.  

The NYC MTA said Thursday that “Twitter is no longer reliable for providing the consistent updates riders expect.” For this reason, the agency tweeted, it will no longer use the platform for service alerts and information.  

The MTA also listed other ways subway, train and bus riders can get reliable transit information, including through its mta.info site, text alerts and its Weekender newsletter for weekend advisories.  

Twitter has long been a way for people to keep track of train delays, news and weather alerts or the latest crime warnings from their local police department.