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ALPHARETTA, Ga.--(BUSINESS WIRE)--May 9, 2023--
With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked.
Agilysys Spa, a next-era cloud-native spa solution debuting from Agilysys (Nasdaq: AGYS) at the 2023 ISPA Conference at the Mandalay Bay hotel in Las Vegas May 9 – 11, features capabilities that equip spa operators to continuously optimize how they accept and manage reservations based on financial outcomes as well as guest and staff satisfaction.
“Agilysys Spa is the result of close collaboration between the former ResortSuite team and the spa team at Agilysys,” said Frank Pitsikalis, founder and former Chief Executive Officer for ResortSuite, which Agilysys acquired in 2022. Pitsikalis now serves on Agilysys’ leadership team as vice president, product strategy, hotels.
Pitsikalis continued, “At last year’s ISPA we helped customers and prospects understand what ResortSuite’s recent acquisition by Agilysys would bring to the industry. This year, we are demonstrating in Agilysys Spa the tangible advantages of our teams becoming one. The 2022 ISPA U.S. Spa Industry Study, which is the most current published research, estimates more than 45,000 spa-related job vacancies across the United States, making it essential to leverage smart technology to optimize decisions regarding which services to offer at which times based on historical trends, near-real-time demand and capacity constraints. Adding intelligence on hotel occupancy patterns by guest volume and by guest persona further strengthens decision intelligence. That is a key advantage we deliver in Agilysys Spa.”
In Booth #816 Agilysys representatives will showcase Agilysys Spa capabilities, including:
Pitsikalis, who also serves as ISPA Board Chairman, will share insights on optimizing spa earning potential as a speaker on the Pricing Strategies to Maximize Revenue panel from 8-9 a.m. PDT Wednesday, May 10. This learning opportunity will include insights into best practices and new strategies to maximize revenue and profit potential.
“Understanding the entire guest experience is vital to understanding how optimal spa operations can heighten Return on Experience for each guest personally,” said Pitsikalis. “Agilysys Spa delivers best-in-class performance for spa operations and delivers even deeper insights when connected seamlessly with other applications in the Agilysys end-to-end hospitality ecosystem or with solutions from other providers.”
Agilysys is proud to support ISPA and has a multi-year commitment to donate money toward the ISPA Foundation Mary Tabacchi Scholarship, awarded annually to a college or university student enrolled in spa management.
To learn more about ISPA and to register, visit: ISPA 2023 Conference.
About ISPA
For over 30 years, the International SPA Association has been recognized worldwide as the professional organization and voice of the spa industry. Members encompass the entire arena of the spa experience, from resort/hotel, destination, mineral springs, medical, club and day spas to service providers such as physicians, wellness instructors, nutritionists, massage therapists and product suppliers.
About Agilysys
Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include: branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. www.agilysys.com
View source version on businesswire.com:https://www.businesswire.com/news/home/20230509006228/en/
CONTACT: Media:Jen Reeves, Agilysys, Inc., 770-810-6007, jennifer.reeves@agilysys.com
Kaylee Sims, Arketi Group (for Agilysys), 404-697-0137,ksims@arketi.comInvestors:Jessica Hennessy, Agilysys, Inc., 770-810-6116,jessica.hennessy@agilysys.com
KEYWORD: GEORGIA UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: TECHNOLOGY TRANSPORT OTHER TRAVEL LODGING SOFTWARE TRAVEL
SOURCE: Agilysys
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PUB: 05/09/2023 03:53 PM/DISC: 05/09/2023 03:52 PM
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