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FILE - A general view shows the aftermath of a wildfire in Lahaina, Hawaii, Monday, Aug. 21, 2023. The wildfires devastated parts of the Hawaiian island of Maui earlier this month. Maui County is suing major cellular carriers for failing to properly inform police of widespread service outages during the height of last summer's deadly wildfire. (AP Photo/Jae C. Hong, File)

Maui sues cell carriers over wildfire warning alerts that were never received during service outages

Maui County is suing major cellular carriers for failing to properly inform police of widespread service outages during the height of last summer’s deadly wildfire

By Jennifer Sinco Kelleher
Published - May 02, 2024, 06:53 PM ET
Last Updated - May 27, 2024, 01:04 AM EDT

HONOLULU (AP) — Had emergency responders known about widespread cellphone outages during the height of last summer's deadly Maui wildfires, they would have used other methods to warn about the disaster, county officials said in a lawsuit.

Alerts the county sent to cellphones warning people to immediately evacuate were never received, unbeknownst to the county, the lawsuit said.

Maui officials failed to activate sirens that would have warned the entire population of the approaching flames. That has raised questions about whether everything was done to alert the public in a state that possesses an elaborate emergency warning system for a variety of dangers including wars, volcanoes, hurricanes and wildfires.

Major cellular carriers were negligent in failing to properly inform Maui police of widespread service outages, county officials said in the lawsuit filed Wednesday in state court against Verizon Wireless, T-Mobile USA, Spectrum Mobile and AT&T.

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