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Amazon Flex Drivers
FILE - Amazon Prime Now bags are loaded for delivery outside a Whole Foods store on Feb. 8, 2018, in Cincinnati. Thousands of delivery drivers filed legal claims against Amazon on Tuesday, June 11, 2024, alleging the company's classification of them as independent contractors instead of employees has led to unpaid wages and other types of financial loss. (AP Photo/John Minchillo, File)

Thousands of drivers file arbitration claims against Amazon for unpaid wages and other losses

Thousands of Amazon delivery drivers have filed legal claims against the company

By Haleluya Hadero
Published - Jun 11, 2024, 02:51 PM ET
Last Updated - Jun 11, 2024, 02:51 PM EDT

NEW YORK (AP) — Thousands of delivery drivers filed legal claims against Amazon on Tuesday, alleging the company’s classification of them as independent contractors instead of employees has led to unpaid wages and other financial losses.

Two law firms spearheading the action said about 15,860 Amazon Flex drivers have submitted arbitration claims with the American Arbitration Association, where 453 similar cases are already being litigated.

Amazon’s Flex program, which was founded in 2015, signs up drivers to deliver packages with their own cars and a special app.

The company pitches the work as a flexible, part-time opportunity that allows people to earn extra income during the hours they choose. Most drivers earn $18-25 per hour, according to Amazon, though how much they get paid can depend on other factors, such as their location and how long it takes to complete deliveries.

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