Bet365 ordered to refund $519K to customers who it paid less than they were entitled on sports bets
Online gambling company bet365 must refund more than a half-million dollars to customers who won bets, but were paid less than they were entitled to when the company unilaterally changed the odds while making the payouts
ATLANTIC CITY, N.J. (AP) — Online gambling company bet365 must refund more than a half-million dollars to customers who won bets, but were paid less than they were entitled to when the company unilaterally changed the odds when making the payouts, state gambling regulators said.
The New Jersey Division of Gaming Enforcement ordered the British company to refund more than $519,000 to 199 customers who were shorted on the payouts they received after winning their bets.
The company told New Jersey regulators they changed the odds due to “obvious error.”
But the acting head of the enforcement division noted that any company wanting to void or alter a payout must seek approval from the agency before doing so. She called bet365's actions “a prolonged and unacceptable course of conduct.”
