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SAN FRANCISCO--(BUSINESS WIRE)--Aug 14, 2024--
New Relic, the intelligent observability platform, announced it has been named a Leader in the 2024 Gartner Magic Quadrant for Observability Platforms. The report provides an assessment of observability vendors based on specific evaluation metrics, including current product capabilities, market understanding and responsiveness, innovation, and strategy. New Relic is positioned in the Leaders quadrant for the 12th consecutive time, making New Relic the only observability company to receive recognition as a Leader each time since 2012. Recent platform innovations include log storage and cost optimizations, AI application performance insights, application security enhancements, and OpenTelemetry support.
Proliferation of monitoring tools is driving operational complexities
Businesses are facing growing technological and operational complexity due to the proliferation of specialized monitoring tools and distributed applications. This often leads to inefficiencies, miscommunication, and delayed responses to issues, negatively impacting customer experiences and revenue. New Relic addresses these challenges with its unified observability platform, giving businesses a holistic view of their technology landscape and deep context for troubleshooting. With New Relic, businesses can streamline their monitoring processes, quickly identify and address issues, and make data-driven decisions. This simplifies operations and enhances the ability to deliver consistent, high-quality customer experiences and drive innovation.
Innovating ahead of the market with OTel, AI, and DEM
Innovation is at the core of New Relic’s success. In the last few months, New Relic has maintained its long track record of innovation by collaborating with NVIDIA to provide New Relic AI monitoring for applications built with NVIDIA NIM, launching the first integrated, AI-driven DEM solution and New Relic Pathpoint, and deepening its support for OpenTelemetry. These innovations provide businesses of all sizes the latest advancements needed to optimize the performance and reliability of digital applications. New Relic is delivering on its mission of making observability accessible to every business with the industry’s only true consumption pricing and natural language querying and analytics powered by its in-platform generative AI assistant, New Relic AI.
"We are pleased and honored by the consistent recognition of New Relic as a Leader in observability by Gartner,” said New Relic Chief Product Officer Manav Khurana. “We feel it is validation of the value and trust our customers realize from New Relic including faster innovation, improved customer experience, and increased productivity.”
Recommended by 90% customers as their platform of choice:
New Relic is one of the most-rated observability vendors by customers on the Gartner Peer Insights™ platform. As of August 13, 2024, New Relic received an overall rating of 4.5 stars out of 5.0 based on 1389 verified customers, with 90% willingness to recommend the platform. A high percentage (63%) of verified reviewers rate New Relic 5.0 stars for observability. Here is what a few of these customers said about New Relic:
To learn more, download a copy of the 2024 Gartner Magic Quadrant for Observability Platforms and read the blog post.
Gartner Disclosure(s)
Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, August 12, 2024.
GARTNER is a registered trademark and service mark, and MAGIC QUADRANT and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
About New Relic
After inventing application performance monitoring (APM), New Relic stands at the forefront of observability with the most advanced platform for eliminating digital interruptions.
Businesses around the world including adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill run on New Relic to create better digital experiences, optimize revenue, and lead innovation. www.newrelic.com.
View source version on businesswire.com:https://www.businesswire.com/news/home/20240814122592/en/
CONTACT: Elena Keamy
New Relic, Inc.
PR@newrelic.com
KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA
INDUSTRY KEYWORD: SOFTWARE TECHNOLOGY ARTIFICIAL INTELLIGENCE APPS/APPLICATIONS
SOURCE: New Relic Corporate Communications
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PUB: 08/14/2024 12:00 PM/DISC: 08/14/2024 12:01 PM
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