Greenwood, MS - 9/11/2024 - The John Richard Collection, LLC ("John Richard") is providing notice of a recent event that may impact the security of certain information. Although John Richard is unaware of any misuse of this information, they are providing information about the incident, steps taken since discovering the incident, and what an impacted individuals can do to better protect against potential misuse of personal information as a result of this incident, should they feel it is appropriate to do so.
On February 14, 2024, John Richard became aware of suspicious activity affecting systems within our network. John Richard promptly responded and launched an investigation to confirm the nature and scope of the incident and restore impacted computer systems to operability. Through the investigation, John Richard learned that an unauthorized actor accessed certain data between January 18, 2024 – February 14, 2024. Although John Richard has no evidence of any misuse or fraud in connection with this incident, John Richard is notifying those individuals whose information was potentially accessed in the system at the time of the incident. John Richard's review determined that the types of information related to potentially impacted individuals may have been present in one of the impacted systems included the following types of information: Social Security number, financial account information, payment card information, and passport number.
Individuals that have questions should contact John Richard's dedicated call center at 800-939-4170, Monday through Friday, 9:00am - 9:00pm Eastern Time, excluding holidays or visit John Richard's website at https://www.johnrichard.com/. John Richard takes this incident very seriously and sincerely regrets any inconvenience or concern this incident may cause individuals.
John Richard encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. John Richard is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files. Should an individual wish to place a fraud alert or credit freeze, they may contact the three major credit reporting bureaus listed below:
Equifax | Experian | TransUnion |
https://www.equifax.com/personal/credit-report-services/ | https://www.experian.com/help/ | https://www.transunion.com/credit-help |
888-298-0045 | 888-397-3742 | 800-916-8800 |
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 | Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 | TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016 |
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 | Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 | TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094 |
Individuals may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Individuals can obtain further information on how to file such a complaint by way of the contact information listed above. Individuals have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, the individual will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the state Attorney General. This notice has not been delayed by law enforcement.
Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
Instances of known or suspected identity theft should also be reported to law enforcement or the individual's state Attorney General.
MEDIA CONTACT: Andrea Kimbrell - (662) 402-2441
/PRNewswire -- Sept. 11, 2024/
SOURCE The John Richard Collection, LLC
