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AP Poll Artificial Intelligence
FILE - A spool of stickers rests on a table at a polling station during Massachusetts state primary voting, Sept. 3, 2024, in Newton, Mass. (AP Photo/Steven Senne, File)

Most Americans don't trust AI-powered election information: AP-NORC/USAFacts survey

A survey from The Associated Press-NORC Center for Public Affairs Research and USAFacts finds that a majority of Americans don't trust generative artificial intelligence models to give them accurate answers

By ALI SWENSON and LINLEY SANDERS
Published - Sep 12, 2024, 09:54 AM ET
Last Updated - Dec 16, 2024, 07:18 PM EST

WASHINGTON (AP) — Jim Duggan uses ChatGPT almost daily to draft marketing emails for his carbon removal credit business in Huntsville, Alabama. But he’d never trust an artificial intelligence chatbot with any questions about the upcoming presidential election.

“I just don’t think AI produces truth,” the 68-year-old political conservative said in an interview. “Grammar and words, that’s something that’s concrete. Political thought, judgment, opinions aren’t.”

Duggan is part of the majority of Americans who do not trust artificial intelligence-powered chatbots or search results to give them accurate answers, according to a survey from The Associated Press-NORC Center for Public Affairs Research and USAFacts. About two-thirds of U.S. adults say they are not very or not at all confident that these tools provide reliable and factual information, the poll shows.

The findings reveal that even as Americans have started using generative AI-fueled chatbots and search engines in their personal and work lives, most have remained skeptical of these rapidly advancing technologies. That's particularly true when it comes to information about high-stakes events such as elections.

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