Wooster, OH – September 25, 2024. On or about August 21, 2024, Prenke Romich Company dba PRC-Saltillo ("PRC-Saltillo") became aware of suspicious activity on its computer network. PRC-Saltillo quickly began an investigation to determine the full nature and scope of the activity. Through the investigation, PRC-Saltillo determined that on August 14, an unauthorized actor copied certain files and folders from PRC-Saltillo's network. PRC-Saltillo promptly began a review of the relevant files and folders and completed its review on September 12, 2024.
The information identified in the review files included the following types of information: name, address, phone number, date of birth, treatment cost information, referring/treating physician, health insurance policy number, Medicare/Medicaid plan name, and/or medical device purchased. PRC-Saltillo then diligently worked to provide notice to the impacted individuals via mail and online notification.
In response to this event, PRC-Saltillo promptly took steps to secure its systems and commence a detailed investigation to determine the full nature and scope of the event. As part of PRC-Saltillo's ongoing commitment to the privacy of information in its care, PRC-Saltillo is reviewing its policies, procedures, and processes related to the storage and access to personal information. PRC-Saltillo also took steps to report this event to relevant state and federal regulators, as required by law.
Individuals may consider remaining vigilant against incidents of identity theft and fraud by reviewing relevant account statements, if any, and monitoring their free credit reports for suspicious activity and to detect errors. Individuals may also review the "Steps Individuals Can Take To Protect Personal Information" section below.
Individuals may visit www.prc-saltillo.com for more information about this matter or contact PRC-Saltillo's toll-free dedicated assistance line at 1-844-218-4459 Monday through Friday from 9:00 am to 9:00 pm Eastern Time (excluding major U.S. Holidays).
STEPS INDIVIDUALS CAN TAKE TO PROTECT PERSONAL INFORMATION
Monitor Relevant Accounts
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended "fraud alert" on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a "credit freeze" on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer's express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer's name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver's license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.
Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:
Equifax— www.equifax.com and 1-888-298-0045
Experian— www.experian.com and 1-888-397-3742
TransUnion— www.transunion.com and 1-800-916-8800
Additional Information
Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Ave NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state Attorney General. This notice has not been delayed by law enforcement.
Media Contact: Beth Mulcahy - beth.mulcahy@prc-saltillo.com
/PRNewswire -- Sept. 25, 2024/
SOURCE PRC-Saltillo
