Many Verizon customers across the US hit by service outage
Some Verizon customers have been hit by a service outage
NEW YORK (AP) — Some Verizon customers across the U.S. were hit by a service outage Monday.
The issue appeared to knock out cellphone service for tens of thousands of Verizon users. Data from outage tracker DownDetector shows that reports topped 100,000 shortly after 11 a.m. ET — and while that number dropped significantly, nearly 48,000 were still facing issues closer to 4 p.m. ET.
Frustrated users online shared that they didn't have service in many parts of the country — including the Southeastern U.S., where residents are still reeling from the aftermath of Hurricane Helene. But the outage wasn't isolated to one region. DownDetector's map also showed many reports coming from the West Coast, Midwest and Northeast.
A statement from New York-based Verizon confirmed the issue with its network and apologized “for any inconvenience some of our customers experienced today.” The company added while service has been restored for many customers, its engineers are continuing to work to fully resolve this issue.
