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HOUSTON, Nov. 5, 2024 /PRNewswire/ -- With Tropical Storm Rafael continuing to organize today and grow stronger, CenterPoint Energy is diligently monitoring the weather and preparing for potential responses to impacts, which may occur in Louisiana, Mississippi and Texas. The company has been coordinating closely with emergency and agency partners, sharing safety information with customers and mobilizing resources across its service area in preparation for impacts and outages across its multi-state Gulf Coast service area.
"We remain vigilant as Tropical Storm Rafael's path becomes more defined, and we are prepared to respond to any potential impacts on both our electric and natural gas networks. CenterPoint will continue to coordinate with our emergency partners as we focus on getting ready to restore service to customers as safely and quickly as possible following the storm's impact. We will also continue sharing important safety information with our customers, and we urge everyone in the path of the storm to take the necessary preparation steps to keep themselves and their loved ones safe," said Richard Leger, CenterPoint's Senior Vice President of Gas Business.
"We have been monitoring the storm's potential path and preparing our employees, resources and equipment for a potential storm event and sharing safety messages with our customers and communities along the Gulf Coast. We will continue to coordinate with local, state and federal officials, first responders and emergency management agencies as we prepare for Tropical Storm Rafael's impact. Our focus is clear: to get ready to respond and restore service to our impacted customers," said Bo Murphy, CenterPoint's Vice President of Louisiana and Mississippi Natural Gas.
Responding to potential impacts across Gulf Coast service territory
Across its service areas in Louisiana, Mississippi and Texas, CenterPoint is carefully monitoring Tropical Storm Rafael and taking immediate preparedness actions. The company will continue preparing to deploy frontline crews to efficiently clear storm debris, repair system damage and restore electricity and natural gas service to impacted customers.
Safety Tips for Natural Gas Customers
CenterPoint is reminding customers to stay safe prior to, during and after Tropical Storm Rafael by following these natural gas safety tips:
Important Information for Electric Customers
At this time, the Greater Houston area is not expected to be heavily impacted by Tropical Storm Rafael's potential impacts, but storms are unpredictable, conditions can change rapidly and storm-related outages could occur. CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. Customers can also stay up-to-date on outages with CenterPoint's new and improved, cloud-based Outage Tracker, which allows customers to see outages by county, city and zip code. The new tracker is capable of handling increased traffic during storms and is ADA- and mobile-friendly.
CenterPoint encourages all customers to have a plan to stay safe
CenterPoint is encouraging all of its customers to prepare and have a plan to stay safe during Tropical Storm Rafael. Customers can get storm-related electric, natural gas and flooding safety tips at CenterPointEnergy.com/StormCenter. Additional preparation best practices are available at Ready.gov.
For the latest updates, follow CenterPoint on X (formerly Twitter) for real-time updates. For more information and other resources, visit CenterPointEnergy.com/NaturalGasSafety.
About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.
Media contact:
Media.Relations@CenterPointEnergy.com
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SOURCE CenterPoint Energy