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FILE - A food delivery rider waits for the traffic light to change Monday, March 30, 2020, in Lone Tree, Colo. (AP Photo/David Zalubowski, File)

DoorDash steps up driver ID checks after traffic safety complaints

DoorDash is requiring its drivers to verify their identities more often as part of a larger effort to crack down on unauthorized account sharing

By DEE-ANN DURBIN
Published - Dec 12, 2024, 04:06 PM ET
Last Updated - Dec 16, 2024, 04:58 PM EST

DoorDash will require its drivers to verify their identities more often as part of a larger effort to crack down on unauthorized account sharing.

DoorDash has been under pressure to ensure its drivers are operating legally. Over the summer, for example, it pledged to do a better job identifying and removing dangerous drivers after a flood of complaints of dangerous driving from cities.

Officials in Boston, New York and other cities have said that in many cases, people with multiple traffic violations continue to make deliveries using accounts registered to others.

The San Francisco delivery company said Thursday it was requiring some drivers to complete real-time identity checks immediately after they complete a delivery. Previously, drivers were occasionally asked to re-verify their identities before or after a shift.

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