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In 2024, artificial intelligence was all about putting AI tools to work

Just over two years after the debut of ChatGPT, the world is getting a little savvier about what artificial intelligence technology can do for us and what it’s not so great at

By MATT O'BRIEN and SARAH PARVINI
Published - Dec 30, 2024, 09:00 AM ET
Last Updated - Dec 30, 2024, 09:00 AM EST

If 2023 was a year of wonder about artificial intelligence, 2024 was the year to try to get that wonder to do something useful without breaking the bank.

There was a “shift from putting out models to actually building products,” said Arvind Narayanan, a Princeton University computer science professor and co-author of the new book “AI Snake Oil: What Artificial Intelligence Can Do, What It Can’t, and How to Tell The Difference.”

The first 100 million or so people who experimented with ChatGPT upon its release two years ago actively sought out the chatbot, finding it amazingly helpful at some tasks or laughably mediocre at others.

Now such generative AI technology is baked into an increasing number of technology services whether we're looking for it or not — for instance, through the AI-generated answers in Google search results or new AI techniques in photo editing tools.

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