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As AI nurses reshape hospital care, human nurses are pushing back

By MATTHEW PERRONE - Mar 16, 2025, 04:49 PM ET
Last Updated - Mar 16, 2025, 04:49 PM EDT
AI Nurses
This March 2025 image from the website of artificial intelligence company Xoltar shows a demonstration of one of their avatars for conducting video calls with a patients. (Xoltar via AP)

The next time you get a call about an upcoming medical appointment you may not be talking to a human

The next time you’re due for a medical exam you may get a call from someone like Ana: a friendly voice that can help you prepare for your appointment and answer any pressing questions you might have.

With her calm, warm demeanor, Ana has been trained to put patients at ease — like many nurses across the U.S. But unlike them, she is also available to chat 24-7, in multiple languages, from Hindi to Haitian Creole.

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That’s because Ana isn’t human, but an artificial intelligence program created by Hippocratic AI, one of a number of new companies offering ways to automate time-consuming tasks usually performed by nurses and medical assistants.

It’s the most visible sign of AI’s inroads into health care, where hundreds of hospitals are using increasingly sophisticated computer programs to monitor patients' vital signs, flag emergency situations and trigger step-by-step action plans for care — jobs that were all previously handled by nurses and other health professionals.

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