How to complain about your upcoming student loan bill
On the bumpy road to repayment this fall, student loan borrowers have some qualms
By ELIZA HAVERSTOCK of NerdWallet
Published - Oct 11, 2023, 07:03 AM ET
Last Updated - Oct 11, 2023, 08:48 AM EDT
The return of federal student loan bills may feel like a bad dream. And if poor guidance from your servicer, an incorrect balance or other account errors keep you up at night, consider filing a complaint.
Borrowers filed about 101,500 student loan complaints with the Federal Student Aid office in 2022 – more than double from 2021 – and that number is poised to increase this year as repayment starts.
A student loan complaint could resolve your issue and help other borrowers in similar situations. Here are expert tips on how to make a complaint that gets results.
KNOW WHEN TO COMPLAIN