Liz Weston: Companies’ deceptive ‘dark patterns’ online cost you money — here’s how to fight back
Companies make it easy to subscribe to their services — and frustratingly hard to unsubscribe
By LIZ WESTON of NerdWallet
Published - Nov 27, 2023, 07:03 AM ET
Last Updated - Dec 21, 2023, 12:06 PM EST
See if any of this sounds familiar:
● You can’t find an easy way to cancel an unwanted subscription, so you let it continue for another month — telling yourself you’ll try again later.
● You feel rushed into an online purchase you regret, but there’s no option to undo the transaction or demand a refund.
● You want to read an article or shop at a store online, but you’re bombarded with pop-up requests for your data. There’s no easy option for saying no, so you click “allow” just to get the annoying pop-up out of the way.